| |
OUR PRIVACY PLEDGE:
Global Health Network believes that information personal to our customers
and clients should be respected and protected. For this reason,
we are committed to protecting your nonpublic personal information
and using it only as appropriate or necessary to provide you with
the best possible service, products and opportunities. This Privacy
Policy, which describes our information practices and policies
in detail, applies to our relationship with you if you are an individual
who inquires about and/or obtains products or services from us
for personal, family or household purposes.
INFORMATION WE COLLECT:
We may collect personal
information about you from a variety of sources. A great deal of
the information we collect, such as your name, address, birthdate,
phone number, passport number, medical and health history, medical
treatment, and related matters comes from you during the application
and/or claim submission process. We may collect information about
you to properly underwrite and review your application, and/or
to properly investigate, administer, and resolve any claims for
benefits, and we may contact you by telephone, telefax, mail or
e-mail for additional information. We also may collect personal
information about you from our affiliates and/or from third parties,
such as your independent insurance agent or broker, governmental
entities and/or regulators, medical providers and other health-related
sources, and possibly from consumer reporting agencies. The information
we collect can include such things as information concerning your
previous insurance coverages and policies, your employment status,
credit card information, your claims and medical history, and on
rare occasions, your credit history.
INFORMATION WE DISCLOSE TO THIRD PARTIES:
Unless
you expressly direct or provide your consent for us to do so, we
will not disclose personal information about you to third parties
for their own marketing purposes or to contact you about their
own products or services. We share personal information about you
with third parties (that is, people and companies that are not
affiliated with us) only as appropriate or necessary to provide
you with our products and services and as otherwise permitted by
law. For example, we may disclose your personal information as
appropriate or necessary to service your certificate of insurance
and to administer and provide you with benefits in accordance with
the terms and provisions thereof; to investigate, administer, and
pay or deny or otherwise resolve claims; to comply with state and
federal regulatory requests or demands; and to process other transactions
that you request.
Persons and other third parties to whom we may make such disclosures
may include your independent insurance agent or broker, persons
who perform a business function for us, insurance regulators and/or
law-enforcement authorities, insurance carriers, preferred provider
organizations, reinsurers, insurance and claim adjusters, insurance
premium auditors, attorneys who are retained by us or by them,
and persons requesting information pursuant to subpoena or court
order. Your agent or broker may use your personal information in
his or her own files for marketing purposes or to help you with
your overall insurance program. We also may disclose personal information
about you to companies that perform marketing services on our behalf
or to other financial service providers with which we have joint
marketing agreements.
INFORMATION WE SHARE WITHIN OUR CORPORATE
FAMILY:
We are permitted by law to share information
about our experiences and transactions with you (such as your
payment and claims history and the types of insurance coverages
you purchase from us) within our “family of companies,” which
presently consists solely of insurance administration and related
service providers – insurance
companies, managing general underwriters, third party claims administrators,
an expatriate and travel assistance company, and a utilization
review company. We do sometimes share this information in order
to best serve you.
INFORMATION SECURITY:
We restrict access to
personal information about you to those employees who need to know
that information in order to provide products and administrative
services to you. We maintain physical, electronic and procedural
safeguards to guard your personal information. |